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Refund and Return Policy for Glamour Gaze

Last Updated: October 23, 2023

At Glamour Gaze, your satisfaction is our priority. We understand that there may be occasions when you are not completely satisfied with your purchase. To address these concerns, we offer a Partial Refund Policy. Please note that we do not accept returns of products. This policy outlines the details of our refund process and the conditions under which you may be eligible for a partial refund.

1. Partial Refund Policy

Glamour Gaze offers a Partial Refund Policy. This means that we do not accept returns, but under certain circumstances, we may provide a partial refund.

2. Eligibility for a Partial Refund

You may be eligible for a partial refund if:

  1. The product you received is damaged or defective.
  2. The product you received is not as described on our website.
  3. You received the incorrect product.

To initiate a refund request, please contact our customer support team within [Insert Number] days from the date of delivery.

3. Refund Process

To request a partial refund, please follow these steps:

  1. Contact our customer support team by [Insert Contact Information] within the specified time frame.
  2. Provide detailed information about the issue, including your order number, a clear description of the problem, and any relevant photographs.
  3. Our team will review your request and may request additional information.
  4. If your request is approved, we will process the partial refund to your original payment method. Please allow [Insert Processing Time] for the refund to be completed.
  5. You will receive an email confirmation once the refund has been issued.

4. Non-Eligibility for a Partial Refund

Please note that the following situations are not eligible for a partial refund:

  1. Change of mind or personal preference.
  2. Damage caused by improper use, mishandling, or neglect of the product.
  3. Delays in delivery due to reasons beyond our control (e.g., natural disasters, customs delays, etc.).
  4. Items returned without prior approval from our customer support team.

5. Contact Us

If you have any questions or concerns regarding our Partial Refund Policy or the refund process, please contact our customer support team at:

Glamour Gaze Customer Support support@glamourgaze.shop

At Glamour Gaze, we aim to provide you with high-quality products and excellent customer service. While we do not accept returns, we are here to assist you with any issues you may encounter with your purchase. If you believe you meet the eligibility criteria for a partial refund, please don’t hesitate to reach out to us, and we will do our best to address your concerns promptly. Thank you for shopping with us.

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